Exceptional Stays Start with Better Management
We Manage Every Property Like We’re Your Partner—Because We Are
At Neat Nest, we specialize in full-service short-term rental (STR) management in Ithaca, Binghamton, and the surrounding areas. Whether you're a hands-off investor or a busy homeowner looking to maximize your property’s income, we make hosting effortless and profitable.
We combine local market expertise with hospitality-driven service to create five-star guest experiences—and reliable returns for property owners.
1. Maximize Earnings Without the Stress
Let us handle pricing, listings, and guest support—so your rental earns more, hands-free.
2. A Seamless Guest Experience That Gets 5-Star Reviews
From check-in to check-out, we deliver service guests love and reviews that drive bookings.
3. Professional-Grade Operations & Full Transparency
You get real-time dashboards, expert maintenance, and full clarity over every dollar earned.
Always Ready
Management Services
Listing Creation & Optimization
We craft high-converting listings with professional photos, SEO, and distribution across Airbnb, Vrbo, Booking.com, and more.
Pricing & Revenue Management
Using real-time data and tools like PriceLabs, we optimize rates for maximum profit—even during slow seasons.
Guest Communication & Check-in/Out
From first inquiry to final check-out, we manage all guest messaging, entry access, and emergency handling 24/7.
Booking Management
Our system screens reservations, syncs your calendar, and prevents double bookings across every channel.
Cleaning & Turnover Coordination
We schedule, inspect, and restock between every stay—ensuring guests arrive to spotless, ready-to-go spaces.
Maintenance & Repairs
From light bulbs to leaks, we coordinate trusted vendors and handle seasonal upkeep so you don’t have to.
Guest Experience
Concierge & Guest Services
– Local activity recommendations
– Tour and restaurant bookings
– Welcome baskets or custom gift packages
Custom Guidebooks
– Digital or printed local guides
– House manuals
Loyalty & Repeat Guest Programs
– Return guest incentives
– Direct booking discounts
Setup & Compliance
Design & Furnishing Support
– Interior design consulting
– Furnishing and staging
– Sourcing essentials (linens, cookware, kitchenware)
Regulatory Compliance
– STR permit applications
– Local tax collection & remittance
– Safety equipment (smoke/CO detectors, fire extinguishers)
– Insurance guidance
Smart Home Technology
– Smart locks, thermostats, and noise sensors
– Exterior security cameras
– Energy monitoring systems
Financial & Admin Services
Performance & Owner Reporting
– Monthly performance dashboards
– Expense and revenue tracking
– Owner portal access
Accounting & Payments
– Payout processing
– Vendor payments
– Tax document preparation (1099s, local lodging tax)
Always Growing
What Success Looks Like with Neat Nest
20–30%
Increase in
Reservations
24/7
Guest & Property
Coverage
100%
Transparent Owner Dashboard Access
FAQs
Neat Nest – Short-Term Rental Management in Ithaca & Binghamton
Common Questions
Q: What services does Neat Nest offer?
A: We provide full-service short-term rental (STR) management—including listing setup, dynamic pricing, guest communication, cleaning coordination, restocking, and property maintenance. We also offer flexible co-hosting options.
Q: What types of properties do you manage?
A: We manage apartments, single-family homes, duplexes, and small multi-units ideal for Airbnb and other STR platforms in Ithaca and Binghamton.
Q: Do you manage properties outside of Ithaca or Binghamton?
A: Our primary focus is Tompkins and Broome Counties, but we’re open to nearby markets. Reach out to discuss your location.
Getting Started
Q: How do I get started with Neat Nest?
A: Book a free consultation. We’ll evaluate your property’s potential, walk you through regulations, and handle listing creation, photography, and guest readiness.
Q: Does my property need to be furnished?
A: Yes. Short-term rentals must be fully furnished with essential amenities. We can advise on furnishing, setup, and even help source items locally.
Pricing & Fees
Q: What are your management fees?
A: Our rates are competitive and based on a percentage of booking revenue. The exact rate depends on location, property size, and service level. Contact us for a personalized quote.
Q: Are there setup or onboarding costs?
A: Onboarding is free for most properties. However, setup fees may apply if the property requires staging, furnishing, or regulatory support. We'll provide full transparency before any commitment.
Guest Experience
Q: Who handles guest communication and support?
A: Neat Nest handles all guest communication—from inquiries and check-ins to support during stays—available 24/7 to ensure a seamless guest experience.
Q: How do you manage guest issues or last-minute problems?
A: We have reliable local teams in both Ithaca and Binghamton to respond to issues quickly and professionally.
Cleaning & Maintenance
Q: Who takes care of cleaning and supplies?
A: We coordinate with trusted professional cleaners and ensure your property is restocked and guest-ready between each stay.
Q: What happens if a guest damages something?
A: We document the damage, handle claims through Airbnb/Vrbo, and offer optional damage protection to further safeguard your property.
Earnings & Reports
Q: How do you set nightly rates?
A: We use dynamic pricing tools and local knowledge to optimize occupancy and revenue based on market demand.
Q: Will I receive reports or updates?
A: Yes. You’ll get monthly earnings reports, occupancy updates, and maintenance notifications so you always know how your property is performing.
Regulations & Taxes
Q: Do you help with STR permits and local compliance?
A: Absolutely. We stay up to date on local STR rules and will guide you through permitting and compliance for both Ithaca and Binghamton.
Q: Do you handle occupancy taxes?
A: Yes. We can file local STR occupancy taxes on your behalf, where applicable.
Owner Access
Q: Can I still use my property?
A: Yes. Just let us know in advance and we’ll block off the calendar for your personal use.
Q: Can I visit or inspect the property anytime?
A: Of course. We’ll coordinate access between guest stays to ensure your visits are smooth and disruption-free.
Let’s Grow Your Short-Term Rental, Together
As locals, we know the unique rhythms of Ithaca and Binghamton. We understand the STR permitting process, recognize seasonal demand, and value the importance of trust and reputation in small communities.
Our team is responsive, detail-oriented, and committed to treating your home like our own. Whether you're launching your first Airbnb or growing a short-term rental portfolio, Neat Nest is here to help your property thrive—without the stress.
